Are you a customer-oriented professional with a knack for sales? Do you thrive in a fast-paced environment where you can combine your excellent customer service skills with your sales expertise? Join our team as a Seasonal Customer Service Representative, where you'll have the opportunity to engage with customers, provide outstanding service, and contribute to our sales success. * Seasonal Customer Service Representative * * Responsibilities: * * The Seasonal Customer Service Representative will serve as the first point of contact for our customers, delivering exceptional service and support * Assist customers with inquiries, product information, order processing, and issue resolution, ensuring a seamless and positive experience. * Identify and seize upselling and cross-selling opportunities to promote additional products or services to customers. * Build rapport and maintain relationships with customers, understanding their needs, preferences, and purchase history to offer personalized recommendations. * Collaborate with other Seasonal Customer Service Representatives and the sales team to meet or exceed sales targets, actively participating in sales initiatives and promotions. * Maintain a comprehensive knowledge of our products, features, and benefits to effectively communicate with customers and close sales. * The Seasonal Customer Service Representative will learn to process sales orders and manage customer accounts, ensuring accuracy and timely follow-up. * Stay updated on industry trends, competitor offerings, and market dynamics to provide insights and contribute to sales strategies. * Document customer interactions and transactions accurately in our CRM system, maintaining thorough and up-to-date records. * Collaborate with cross-functional teams to resolve customer issues and ensure customer satisfaction. *Seasonal Customer Service Representative Requirements:* * Proven experience in customer service and sales roles, demonstrating strong performance in both areas. * Excellent communication and interpersonal skills, with the ability to build relationships and influence customer buying decisions. * Results-driven mindset with a passion for meeting and exceeding sales targets. * Strong negotiation and persuasive skills to drive sales conversions and upsell opportunities. * Ability to handle customer inquiries and resolve issues with empathy, professionalism, and efficiency. * Seasonal Customer Service Representative can work part time or full time hours as well as weekends when needed * Strong organizational skills and the ability to multitask in a fast-paced environment. * Flexibility to adapt to changing priorities and customer demands. * Comfortable working in a sales-driven environment and collaborating with the sales team.