*Front Desk Clerk About the Company * * Supportive and friendly team environment * Inclusive and welcoming workplace culture * Opportunities for personal and professional growth * Ongoing training and development programs * Company values teamwork, respect, and collaboration * Committed to helping employees reach their full potential Responsibilities of the Front Desk Clerk * Greet and welcome guests in a professional and friendly manner * Answer and direct incoming phone calls promptly and efficiently * Manage bookings, reservations, and scheduling * Handle customer inquiries, provide information, and resolve complaints * Receive and sort mail or deliveries * Maintain cleanliness and order of the reception area * Update records, files, and databases as required * Coordinate with internal departments to meet guest/client needs * Process payments or issue invoices when applicable *Qualifications of the Front Desk Clerk * * Excellent verbal and written communication * Strong customer service orientation * Professional appearance and demeanor * Organizational and time-management skills * Basic computer skills (MS Office, booking software, etc.) * Ability to multitask and remain calm under pressure * Attention to detail and accuracy * High school diploma or equivalent * Previous front desk, receptionist, or customer service experience * Knowledge of administrative and clerical procedures The Front Desk Clerk role is fully onsite in Fairlawn, OH with a salary range of $37,000 - $45,000 depending on experience.