Axios Professional Recruitment is partnered with a propane energy services client in Western-Central Michigan who is actively looking to hire qualified individuals for a Customer Service Representative career who are ready to start ASAP . The ideal candidate will be able to answer customer inquiries , schedule service and deliveries , and more. Customer Service Representative Benefits: • Work with a family-owned company with over 50 years of trusted service • Serve and support your local community directly • Competitive compensation • Collaborative and team-oriented environment • Opportunity to make a meaningful impact during times of customer need Customer Service Representative Responsibilities: • Customer Support – respond to inquiries about billing, delivery, and propane safety • Scheduling – coordinate delivery and service appointments • Recordkeeping – maintain accurate and organized customer records • Resource Coordination – provide customers with assistance resources (e.g., MDHHS) • Issue Resolution – handle customer concerns with empathy and professionalism Customer Service Representative Qualifications: To be considered for the Customer Service Representative position, applicants should: • Have previous customer service experience, ideally in utilities or energy services • Possess excellent communication and problem-solving skills • Show strong attention to detail and multitasking ability • Be familiar with billing or scheduling systems (preferred) • Hold a high school diploma or equivalent