Are you looking for a Customer Service Representative role that offers more than just a job – a genuine career path? We're hiring for growing e-commerce companies in our area, and we're looking for individuals who can not only excel in customer support but also demonstrate the potential to lead a department in the future. These positions offer stable working hours and progressive pay advancements as you grow with the company, with clear opportunities for leadership. This role offers a clear trajectory towards a leadership position for the right candidate. If you're eager to grow your career beyond just customer service and into team management, we encourage you to apply! Responsibilities : Troubleshoot and resolve product issues and customer concerns efficiently. Handle a variety of customer inquiries and complaints with professionalism. Provide information and cross-sell our evolving products and services. Develop and maintain an expert knowledge base of what we offer. Document and update customer records accurately based on interactions. Qualifications : Excellent communication skills, both verbal and written. A strong customer service orientation and a knack for problem-solving. Computer savvy with strong overall computer skills. Experience with inbound and outbound calls. Required Skills : Excellent communication skills, both verbal and written. A strong customer service orientation and a knack for problem-solving. Computer savvy with strong overall computer skills. Experience with inbound and outbound calls. Pay range and compensation : $21.00 - $27.00 Locations : Thousand Oaks, CA