Cowboy cool meets urban chic… the toughest sport on dirt transformed into the most stunning club all decked out with beautiful décor, cold beer, hard drinks, and a little bull ridin'. PBR Norfolk - It's every urban cowboy and cowgirl's nighttime oasis. Bull Operator Responsibilities include, but are not limited to: * Provide an energetic, outgoing, fun personality while maintaining professionalism. * Perform varied duties to ensure all aspects of the proper steps of service. * Offer polite, professional, and courteous customer service. * Communicate effectively, clearly, patiently and humorously with co-workers and guests. * Present and encourage current promotions to guests. * Become and remain familiar with the mechanical controls of the bull in order to provide a pleasant experience for the guests. * Ensure familiarity with the application to have guests electronically sign the establishment's waiver. * Verify and scan guests' identification to ensure that they meet minimum age requirements. * Provide the establishment's waiver to the guest and making sure the guest knows the rules for riding the mechanical bull and signs this waiver. * Reports all unsafe or malfunctioning equipment to supervisor. Bull Operator Qualifications * At least one year of experience with customer service and/or hosting, preferably with prior mechanical equipment operation. * Must be at least age 18. * Must speak fluent English, other languages preferred. * Communication skills are utilized a significant amount of time when interacting with guests, other employees, supervisors, and security. * Ability to provide attention to detail, specifically pertaining to safety when working with the guests and co-workers in the Bull Pen; and when verifying identification. * Alcohol awareness certification as required by local or state government agency. * Reading and writing abilities are utilized often when verifying identification, completing paperwork, etc. * Basic math skills are frequently used when working within a large crowd of guests. * May be required to work nights, weekends, and/or holidays. The Bull Operator position requires the ability to perform the following: * Carrying, lifting, pushing and/or pulling items weighing up to 50 pounds. * Frequently standing up and moving about the venue. * Frequently handling objects and equipment to maintain the Bull Pen. * Frequently bending, stooping, kneeling, climbing and crawling.