Work From Home Customer Service Coordinator - High Value Specialty ServicingAre you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, candidates must live within 100 miles radius of one of the following zip codes (excluding CA) and report in person, when required, with at least 24 hours notice.23060 (Richmond, VA)23320 (Chesapeake, VA)33634 (Tampa, FL)89144 (Las Vegas, NV)75024 (Plano, TX)19801 (Wilmington, DE)More Than Just a Bank, More Than Just a CareerYour Voice is our voice. We'll champion you.The best people listen and then say, "How can I help?" That's what we do at Capital One. It's how we take care of our customers. It's how we're changing banking for good, with compassion and real solutions. Money can be stressful; getting help shouldn't be. Our Customer Care team is supported and empowered to be the best people to people. And we'll have your back every step of the way. That's life at Capital One.More Than Just Training, More About YouAt Capital One, it's important that our associates have the necessary skills and know-how to succeed in their roles and best serve our customers. For that reason, we invest heavily in both formal and informal learning development opportunities. Through these training programs and your day-to-day work, you'll find that successful associates at Capital One will:Demonstrate ability and willingness to learn, strong attention to detail, positive attitude and ability to be flexible and embrace changeDemonstrate a strong customer focus rooted in empathyCommunicate effectively with peers, management and customersExercise good judgment and independent decision-making skillsDemonstrate exceptional listening, questioning, call control, and de-escalation techniquesBe proactive, have effective time management and organizational skillsDisplay dependability with a solid attendance recordMaintain sufficient reliable private internet connection, not supplied by use of cellular data (Not a hot spot)Compensation$21 per hourMore Benefits, More Health, More Wealth, and More LifeCapital One believes in encouraging you to fill up your cup and come back fresh. Combine that with above and beyond benefits and you might be onto something.Medical, Dental, Vision, Prescription coverage Day 1Flexible Schedule OptionsPaid Time OffWellbeing offerings such as backup childcare and Mental Wellness supportTuition ReimbursementPaid Training and Development offered quarterlyFlexible Spending AccountLife InsuranceDisability Insurance401 K and Stock Purchase Plan"At Capital One, we strive to attract the best people to give them the opportunity to be great." - Rich D. Fairbank, Chairman, Founder and CEOWe believe in the Power of oneWork & Culture at Capital OneBasic QualificationsHigh school diploma, GED or equivalent certificationAt least 1 year customer service experienceWork from Home Techno